Services

This British Standard specifies requirements for organizations offering financial advice and planning services.

It applies to organizations or departments offering personal, corporate or business financial advice and planning services (e.g. distribution organizations, banks, building societies whether independent or restricted) which operate, where applicable, within a regulated environment and recognized redress system. It is intended for implementation throughout the organization, providing a structure to assist organizations in creating an environment that enables its personal financial planners (regardless of their employment status) to comply with the requirements of BS ISO 22222.

NOTE Recognized redress schemes, e.g. those operated by the Financial Ombudsmen Service and the Financial Services Compensation Scheme.

This International Standard provides guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1 for those organizations which are intending to either:

a)      implement ISO/IEC 27001 when ISO/IEC 20000-1 is already implemented, or vice versa;

b)     implement both ISO/IEC 27001 and ISO/IEC 20000-1 together;

c)      integrate existing ISO/IEC 27001 and ISO/IEC 20000-1 management systems.

This standard focuses exclusively on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1.

NOTE     In practice, ISO/IEC 27001 and ISO/IEC 20000-1 can also be integrated with other management systems, such as ISO 9001 and ISO 14001.